Hi,
Our current monitoring system doesn't allow us to track drive failures in a thorough way. I've set up an alert action in OME with triggers including alertPhysicalDiskFailure, alertControllerFailure and others. The action to e-mail the team if a drive fails however during testing (pulling a hard drive for example) the alert doesn't generate. If I look at the server logs within OME I can see Critical errors but no alert is raised. I take it this shouldn't be the case?
The alerts also don't show in the Alerts report in the Home Portal.
Is this normal?
Thanks
Dan