My company is a small subcontractor for a much larger company. I'm looking for a way to remotely manage all the laptops, desktops, and servers we have on the parent company's domain. I am the only IT guy for my company, and unfortunately I am not a domain admin for the larger company. Since we are in the process of replacing our old HP laptops with nice new Dell laptops, I poked around and found OpenManage Essentials.
I played with OpenManage as time permitted today. It has all the fields for all the information I want (asset tag, installed ram, warranty info, etc), however none of that information gets collected when adding our legacy HP laptops and some of the aging ProLiant servers. Its apparent that even though I specify WMI discovery and give administrative credentials, WMI is not used to get the information.
Will OpenManage work with non-Dell equipment? Did I add the HP's in the wrong way? Is there a way to manually edit the discovered computers so that the fields aren't all blank? If OpenManage won't fill my needs, is anyone aware of a similar product?