Just Installed Dell Essentials v 2.3.0.1721. try to add servers, but no luck:
If I try to manually start the services, got this in the Win event Viewer:
Log Name: System
Source: Service Control Manager
Date: 12/7/2017 4:17:22 PM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
A timeout was reached (30000 milliseconds) while waiting for the DSM Essentials Network Monitor service to connect.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:22.189976000Z" />
<EventRecordID>9871</EventRecordID>
<Correlation />
<Execution ProcessID="604" ThreadID="8760" />
<Channel>System</Channel>
<Computer>SERVERl</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">DSM Essentials Network Monitor</Data>
<Binary>6F006D006500640063006E00650074006D006F006E000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 12/7/2017 4:17:22 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
The DSM Essentials Network Monitor service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:22.189976000Z" />
<EventRecordID>9872</EventRecordID>
<Correlation />
<Execution ProcessID="604" ThreadID="8760" />
<Channel>System</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">DSM Essentials Network Monitor</Data>
<Data Name="param2">%%1053</Data>
<Binary>6F006D006500640063006E00650074006D006F006E000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 12/7/2017 4:17:27 PM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
A timeout was reached (30000 milliseconds) while waiting for the DSM Essentials Task Manager service to connect.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:27.107912300Z" />
<EventRecordID>9874</EventRecordID>
<Correlation />
<Execution ProcessID="604" ThreadID="8760" />
<Channel>System</Channel>
<Computer>SERVERl</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">DSM Essentials Task Manager</Data>
<Binary>6F006D0065007400610073006B006D00670072000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 12/7/2017 4:17:27 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
The DSM Essentials Task Manager service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:27.107912300Z" />
<EventRecordID>9875</EventRecordID>
<Correlation />
<Execution ProcessID="604" ThreadID="8760" />
<Channel>System</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">DSM Essentials Task Manager</Data>
<Data Name="param2">%%1053</Data>
<Binary>6F006D0065007400610073006B006D00670072000000</Binary>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 12/7/2017 4:17:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
Faulting application name: DSM_OMSE_TaskManager_64.exe, version: 2.3.0.1721, time stamp: 0x59398658
Faulting module name: i-ms-win-crt-runtime-l1-1-0.dll, version: 6.3.9600.18821, time stamp: 0x59ba86db
Exception code: 0xc0000135
Fault offset: 0x00000000000ece70
Faulting process id: 0x2088
Faulting application start time: 0x01d36fb9ecd50547
Faulting application path: D:\Program Files\Dell\SysMgt\Essentials\bin\DSM_OMSE_TaskManager_64.exe
Faulting module path: i-ms-win-crt-runtime-l1-1-0.dll
Report Id: 2aa91192-dbad-11e7-940a-00155d83650a
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:25.000000000Z" />
<EventRecordID>5264</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data>DSM_OMSE_TaskManager_64.exe</Data>
<Data>2.3.0.1721</Data>
<Data>59398658</Data>
<Data>i-ms-win-crt-runtime-l1-1-0.dll</Data>
<Data>6.3.9600.18821</Data>
<Data>59ba86db</Data>
<Data>c0000135</Data>
<Data>00000000000ece70</Data>
<Data>2088</Data>
<Data>01d36fb9ecd50547</Data>
<Data>D:\Program Files\Dell\SysMgt\Essentials\bin\DSM_OMSE_TaskManager_64.exe</Data>
<Data>i-ms-win-crt-runtime-l1-1-0.dll</Data>
<Data>2aa91192-dbad-11e7-940a-00155d83650a</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 12/7/2017 4:17:27 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: SERVER
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: DSM_OMSE_TaskManager_64.exe
P2: 2.3.0.1721
P3: 59398658
P4: i-ms-win-crt-runtime-l1-1-0.dll
P5: 6.3.9600.18821
P6: 59ba86db
P7: c0000135
P8: 00000000000ece70
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DSM_OMSE_TaskMan_e0d5f90197d2518e28441bd929e3d6c7e356e_5ecf06a4_1f15f465
Analysis symbol:
Rechecking for solution: 0
Report Id: 2aa91192-dbad-11e7-940a-00155d83650a
Report Status: 4100
Hashed bucket:
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:27.000000000Z" />
<EventRecordID>5265</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>DSM_OMSE_TaskManager_64.exe</Data>
<Data>2.3.0.1721</Data>
<Data>59398658</Data>
<Data>i-ms-win-crt-runtime-l1-1-0.dll</Data>
<Data>6.3.9600.18821</Data>
<Data>59ba86db</Data>
<Data>c0000135</Data>
<Data>00000000000ece70</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DSM_OMSE_TaskMan_e0d5f90197d2518e28441bd929e3d6c7e356e_5ecf06a4_1f15f465</Data>
<Data>
</Data>
<Data>0</Data>
<Data>2aa91192-dbad-11e7-940a-00155d83650a</Data>
<Data>4100</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 12/7/2017 4:17:27 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: SERVER
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: DSM_OMSE_TaskManager_64.exe
P2: 2.3.0.1721
P3: 59398658
P4: i-ms-win-crt-runtime-l1-1-0.dll
P5: 6.3.9600.18821
P6: 59ba86db
P7: c0000135
P8: 00000000000ece70
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DSM_OMSE_TaskMan_e0d5f90197d2518e28441bd929e3d6c7e356e_5ecf06a4_1f15f465
Analysis symbol:
Rechecking for solution: 0
Report Id: 2aa91192-dbad-11e7-940a-00155d83650a
Report Status: 0
Hashed bucket:
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-08T00:17:27.000000000Z" />
<EventRecordID>5266</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>DSM_OMSE_TaskManager_64.exe</Data>
<Data>2.3.0.1721</Data>
<Data>59398658</Data>
<Data>i-ms-win-crt-runtime-l1-1-0.dll</Data>
<Data>6.3.9600.18821</Data>
<Data>59ba86db</Data>
<Data>c0000135</Data>
<Data>00000000000ece70</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DSM_OMSE_TaskMan_e0d5f90197d2518e28441bd929e3d6c7e356e_5ecf06a4_1f15f465</Data>
<Data>
</Data>
<Data>0</Data>
<Data>2aa91192-dbad-11e7-940a-00155d83650a</Data>
<Data>0</Data>
<Data>
</Data>
</EventData>
</Event>
The server where is installed, is Win 2012 R2, patched, with feature WSUS installed.
What is wrong?