Hi,
I have attempted to update a Dell server component, ST9500530NS, and it has failed. The error message is:
PackageCode 1
PackageFileName C:\Users\james\AppData\Local\Temp\s754\SATA_FRMW_WIN_R300994.EXE
PackageLog ===============> Update Package application started <===============
Command: C:\Users\james\AppData\Local\Temp\s754\SATA_FRMW_WIN_R300994.EXE /f /s /l=C:\Windows\TEMP\DUP.log
Date: 2013-04-16 12:39:51
=========================================================================
Release ID: R300994
Update Package version: 6.5.0 (BLD_19)
User: xxxx\james
Collecting inventory...
Running validation...
The version of this Update Package is newer than the currently installed version.
Software application name: ST9500530NS Firmware
Package version: DA06
Installed version: DA03
The version of this Update Package is newer than the currently installed version.
Software application name: ST9500530NS Firmware
Package version: DA06
Installed version: DA03
Executing update...
Device: ST9500530NS, Application: ST9500530NS Firmware
The operation was not successful because the device buffer write has failed. Run diagnostics to verify configuration and try again.
Device: ST9500530NS, Application: ST9500530NS Firmware
The operation was not successful because the device buffer write has failed. Run diagnostics to verify configuration and try again.
==============================> Update Result <==========================
Update was not applied
=========================================================================
Exit code = 1 (Failure)
2013-04-16 12:40:03
PackageReleaseId Not Available
PackageState complete
PackageStatus 5
TotalStatus One or more Update Packages failed during execution, but the update continued running to the end.
TotalStatusMessage Software update complete.
Can someone please help me resolve this issue?
Thank you.