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OME 1.2 doesn't recognize Dell KVM-Switch 2162DS

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Hello everybody,

Contrary to this documentation http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-postattachments/00-20-22-53-08/Dell-OpenManage-Essentials-Device-Support-July-2013.pdf our OME doesn't recognize our KVM-Switch 2162DS. It is still shown under Unknown Devices.

When I run the  Troubleshooting Tool like advised on page 21 in the above mentioned documentation, I recognize that the family name isn't transmitted as shown on the screenshot on page 22.

Is somebody out there who can help me?

Best regards from Germany,

Stefan 


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