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Fix for OME 1.2 System Update Non Compliant Systems Issue

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After upgrading to OME 1.2, some of the users are seeing an issue with compliant systems showing up as non-compliant. As reported in threads below

http:/en.community.dell.com/techcenter/systems-management/f/4494/t/19515744.aspx

http:/en.community.dell.com/techcenter/systems-management/f/4494/t/19516706.aspx

There is a fix available for this and can be obtained by opening a support ticket by calling 800-945-3355

For the users familiar with SQL, the fix deletes the entry in Catalog.Manifest table by running following SQL command:

DELETE FROM OMEssentials.Catalog.Manifest

You can either run the SQL command manually _or_  get the fix from the Dell Tech support. 

If you run the SQL command manually you can skip to step 6 listed below and follow the remaining steps. Remember to take the backup of the database if you are running the SQL command. 

Here are the steps to correct the issue by using the patch.

1. Extract the contents of the zip folder

2. Close OME application

3. Right click on the Dell.PatchEssentials.exe and click on "Run as Administrator"

4. This exe clears the entry in the manifest table

5. Launch OME

6. Navigate to Manage > System Update

7. All the systems are now shown as compliant

8. Click on "Select a catalog source" on the left hand side of the System update section

9. Select a Catalog Source window is displayed

10.Select "Use an online source" and click on "Import Now"

11. "Import Catalog for System update" task is created and completes successsfully.

12. Compliance report is update and shows correct information

 Regards

Abhijit


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