Hi there,
I have upgraded to OME 1.3 from 1.2, and can no longer log in - It just hangs on the splash screen.
Install log + splash screen error is below. Can you see where it went wrong?
2014-03-26 10:19:55 AM
"C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe" -DatabaseOptions 32 -i -WebsitePath "C:\Program Files\Dell\SysMgt\Essentials\WWWRoot\Essentials" -WebsitePort "2607"
Program.RunInstall(...)
Website unzip started...
Website un-install started...
UpdateRegistration(True)
Website un-install completed.
OmeDAService.Uninstall()
Process Killed: Dell.ManagementEssentials.Service.DAService
Process Killed: Dell.ManagementEssentials.Service.DAService
Process Killed: Dell.ManagementEssentials.Service.DAService
Service exe file not found: C:\Program Files\Dell\SysMgt\Essentials\Services\DAService\Dell.ManagementEssentials.Service.DAService.exe
OmeHostService.Uninstall()
OmeHostService.Uninstall() - Complete
Removing the CLI DLL file...
Removing the CLI DLL file completed.
Database.Install(...)
Database.UnzipDataScripts()
- C:\Users\terenceadmin\AppData\Local\Temp\OMEssentials 2014-03-26 10.20.04
- DatabaseAdd.sql
- UpgradeOMEssentials, 1.0.0.30.sql
- UpgradeOMEssentials, 1.0.1.1253.sql
- UpgradeOMEssentials, 1.1.0.6063.sql
- UpgradeOMEssentials, 1.2.0.1160.sql
LoadSqlLogin()
Opening a SQL Server connection to validate.
Running a simple TSQL verification.
Server Name: (local)\SQLEXPRESSOME
Database Name: OMEssentials
Script:
SQL Login: Yes
RemoveWindowsGroups(...)
LoadApplicationGuid(...)
Adding the application Guid to the database.
Website unzip complete.
Website install started...
UpdateSiteRedirection()
UpdateSiteRedirection() Complete - Changes Saved
UpdateVirtualDirectories()
UpdateAuthentication()
DisableAuthenticationSection(..., OpenManage Essentials/Web, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Web, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Web, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Web, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Web, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Service, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Service, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Service, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Service, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Service, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/FileAccess, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/FileAccess, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/FileAccess, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/FileAccess, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/FileAccess, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Help, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Help, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Help, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Help, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/Help, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebServices, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebServices, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebServices, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebServices, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebServices, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebMap, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebMap, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebMap, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebMap, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/WebMap, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/api, system.webServer/security/authentication/anonymousAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/api, system.webServer/security/authentication/basicAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/api, system.webServer/security/authentication/clientCertificateMappingAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/api, system.webServer/security/authentication/digestAuthentication)
DisableAuthenticationSection(..., OpenManage Essentials/api, system.webServer/security/authentication/iisClientCertificateMappingAuthentication)
UpdateRegistration(False)
Website install completed.
Program.UnzipFile(...)
File: C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\Services.zip
OmeDAService.Install()
OmeDAService.Install() - Complete
OmeHostService.Install()
OmeHostService.Install() - Complete
Program.UnzipFile(...)
File: C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\Tools.zip
EventLogs.Install()
EventLogs.UninstallLogSources(...)
EventLogs.UninstallLogSources(...) - Complete
EventLogs.UninstallLogSources(...)
EventLogs.UninstallLogSources(...) - Complete
EventLogs.Install() - Complete
2014-03-26 10:20:21 AM
"C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe" -i Patches
Program.RunInstall(...)
Database.ApplyPatch()
The database in not compatible with patch version 1.2.0.1160
No database patches were applied.
And here are the errors from the splash screen itself.
| Severity | Start Time | Source | Description |
| Critical | 26/03/2014 10:28:21 AM | DataCache.throwException() | The data cache did not refresh correctly. |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: DataCache.Security.Load(waitHandles) |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: LoadLocationRobos(...) |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: LoadDiscoveryConfigurationGroupTables(...) |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: LoadDiscoveryConfigurations(...) |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: LoadTimeZoneTable(...) |
| Warning | 26/03/2014 10:28:21 AM | DataCache.throwException() | Method timed out: LoadEventsThreaded(...) |
| Warning | 26/03/2014 10:27:25 AM | ProxyManager.FaultTolerate() | Fault tolerance on communication exception in progress -> Count: 1 |
| Critical | 26/03/2014 10:27:25 AM | DataCache.LoadCheck() | Exception loading the cache occurred: System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20913.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20913.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20913.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult) at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClassa.<EndGetResponse>b__9(Object sendState) at System.Net.Browser.AsyncHelper.<>c__DisplayClass4.<BeginOnUI>b__0(Object sendState) --- End of inner exception stack trace --- at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state) at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.ClientBase`1.ChannelBase`1.EndInvoke(String methodName, Object[] args, IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.DataServiceClientChannel.EndGetLocationRoboChanges(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.SmartConsole.DataServiceReference.IDataService.EndGetLocationRoboChanges(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.OnEndGetLocationRoboChanges(IAsyncResult result) at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result) |
| Critical | 26/03/2014 10:27:25 AM | DataCache.LoadCheck() | Data Cache load error: SmartConsole.DataServiceReference.GetLocationRoboChangesCompletedEventArgs |
| Critical | 26/03/2014 10:27:25 AM | DataCache.LoadDiscoveryConfigurationGroupTables() | [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20913.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer |
| General Information | 26/03/2014 10:22:20 AM | App.xaml | DataCache load starting... |
| General Information | 26/03/2014 10:22:19 AM | App.xaml | Splash screen instantiated... |
| General Information | 26/03/2014 10:22:19 AM | App.xaml | Application_Startup: Starting... |