Hello,
I am having problems trying to upgrade some of the firmware on one of our servers using Openmanage Essentials 1.3. Here is some information on the server:
- Dell PowerEdge R720xd
- iDRAC Version: 1.7
- OS: ESXi 5.1.0
The first thing I did was make sure the following was up-to-date on the server:
- Integrated Dell Remote Access Controller: 1.57.57
- Lifecycle Controller: 1.4.2.12
The above two updates installed fine.
Openmanage detected the following as being outdated for Firmware:
- Intel(R) Gigabit 4P I350-t rNDC
- Physical Disk 0:1:16
- Power Supply Slot 1
- BIOS
- Controller Card
When I deploy the update to the above, I first get a message saying that the Physical Disk cannot be updated through IDrac. Ok, no problem. The other 4 showed up so I kicked off the firmware upgrade. In the end, the job showed up as failing, but some of the components upgraded successfully (Controller and BIOS). The Power Supply and NIC did not upgrade successfully, but I am not getting much information regarding why it failed. Below is the log:
Results:
Downloading Packages.
Calling InstallFromUri method to Download packages to the iDRAC
Downloading Package: Power_Firmware_T8DGG_WN32_07.13.54_A00.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_054528761947
The URI given to the iDRAC to download from: http://10.99.5.235:1278/install_packages/Packages/Power_Firmware_T8DGG_WN32_07.13.54_A00.EXE
Downloading Package: SAS-RAID_Firmware_6P6KN_WN32_21.3.0-0009_A05.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_054528814307
The URI given to the iDRAC to download from: http://10.99.5.235:1278/install_packages/Packages/SAS-RAID_Firmware_6P6KN_WN32_21.3.0-0009_A05.EXE
Downloading Package: Network_Firmware_G58TV_WN32_14.5.9_X01.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_054528866968
The URI given to the iDRAC to download from: http://10.99.5.235:1278/install_packages/Packages/Network_Firmware_G58TV_WN32_14.5.9_X01.EXE
Downloading Package: BIOS_763C0_WN32_2.2.3.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_054528927412
The URI given to the iDRAC to download from: http://10.99.5.235:1278/install_packages/Packages/BIOS_763C0_WN32_2.2.3.EXE
Checking the Status on the following Job(s): JID_054528761947
Checking the Status on the following Job(s): JID_054528814307
Checking the Status on the following Job(s): JID_054528866968
Checking the Status on the following Job(s): JID_054528927412
Packages download has returned success code.
Packages download was successful on target device
Restarting the target device. 10.230.115.5
Target device 10.230.115.5 restarted successfully.
Installing updates for the device, 10.230.115.5 this might take several minutes.
Checking the status on JOBID: JID_054528761947
Status: Completed
Message: Job completed successfully.
MessageID: PR19
Checking the status on JOBID: JID_054528814307
Status: Completed
Message: Job completed successfully.
MessageID: PR19
Checking the status on JOBID: JID_054528866968
Status: Failed
Message: Job failed.
MessageID: PR21
Timeout error. Packages could not be installed in time for target device 10.230.115.5, update failed
Software Update Task Failed.
I had another server (R720) which needed different firmware:
- BIOS
- 2 Controller Cards
- Same NIC Firmware as the previous server
All of the above applied successfully to the DRAC.
Any thoughts as to why the Power Supply and NIC firmware didn't apply properly to my first server?
Thanks,
Adam