We have many PowerEdge R300 servers running Windows Server 2008 Standard x86. OME is listing them as noncompliant and indicates that the "Broadcom NetXtreme I and NetXtreme II Driver Family" NIC driver needs updating from version 17.6.0 to 18.2.2.
If I ask OME to install the update, it sends over Network_Driver_GPJ8K_WN_18.2.2_17.8c.4.3.EXE. This fails with the error "Exit code = 1633 (This installation package is not supported by this processor type. Contact your product vendor.)", but OME thinks it is successful and marks the task with a green check mark.
Of course, the systems still remain listed as noncompliant because nothing has changed.
When I go to the Dell web site and search for updates for one of the systems, I am offered Network_Driver_H7HMM_WN_18.2.2_17.8c.4.3.EXE. When I run this manually on the system, it installs successfully. When I refresh the inventory of the system, it now shows up as compliant.
Doing further research, I found the description for the DUP that OME wants to install on these systems:
"Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system."
It appears that OME wants to install the 64-bit version of the drivers on our 32-bit systems.
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OME Trying to Install 64-bit Broadcom NIC Drivers on 32-bit Systems
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