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Passing Arguments to External Command in OME using Alert Application Launch - How to obtain multi-line strings

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Dear Dell,

Using the external command functionality included in Dell OpenManage Essentials (Alert Application Launch) is there a way to pass the multi-line string arguments as variables?

As unfortunately some of the alerts that are generated are contained in strings that span across multiple lines (\n \r characters).

As a result of this when passing these arguments to an external command the majority of the contents of the string are lost as it is contained on the next line e.g. output of $m for a redundancy lost alert:

"Redundancy lost
Redundancy unit: System Board PS Redundancy
Chassis location: Main System Chassis
Previous redundancy state was: Normal"

As a result the above when passed as an argument will only provide "Redundancy lost" and not provide information for the rest of the alert.

Is there a hotfix available to only parse the string contained in $m as a single-line instead of multi-line so that it can be passed as a variable via an external command?

As unfortunately the standard windows shell does not handle new lines (LF, etc) without using '^' character and since the result is already parsed it is unable to be escaped.

The only possible workaround is to pass all of the arguments to a text file to be read.

Unfortunately this method can cause possible race condition issues when alerts are received on the exact same interval. Which would then require another command to run on a different schedule to then read the contents line by line.

I'm surprised the $m argument does not already facilitate to trim all '\n\r' characters from the alerts parsed in order for them to be passed as arguments via the command-line. Looking forward to a hotfix or patch to make this task easier.


Keep up the great work Big Smile

Looking forward to a solution.


non-compliant systems show servers but no updates needed

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Hello,

I have a windows 2012R2 server with Openmanage Essentials version 1.3.0.1533

When i install updates on servers the servers show up in non-compliant systems with no updates to select.

why are the servers not moved to compliant systems?

I am using catalog version 6R7YN

switching to enable downgrades and back to disable downgrades does not resolve the issue.

 

Regards

Roy

OME suggests exe updates for linux servers

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Hi All,

Last week i installed Dell OME tools and successfully discovered and inventoried my R910 servers (linux).

WHen i go to the updates section i get a lot of .EXE files under Select Updates to Apply.

Why do i get windows file for my linux servers?

Will i get an error when i try to update the iDrac ? 

see screenshot: 

Open Mange Essential Installer broken

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I'm trying to download Open Manage Essential from http://marketing.dell.com/Director.aspx?sid=3349&sky=SO&pgi=14148&pgk=7LXQ5JTP&eli=7C556097BA77744A426A485D84C4CCB7&rid=21685103&rky=IT4QL77B&tky=130525980803680746 . When I try to install the contents of the zip file I get a corrupted file error (Essent~1.cab CRC failed). I have retried the download 3 time with the same result. Can someone post a link to a working installer

How to setup an OME alert to report disk space is low

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I want OME to alert me via email that the disk space is running low on our Dell Servers.  Suggestions?

 

Thank you very much,

Sofie

 

Who's using the MIB Import Tool

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Hey folks,

The MIB import tool has been out there a few weeks.  Let's get some feedback.  

Has anyone made use of it yet?

What MIBs have worked for you?

Did you create new email alert rules for these new SNMP traps?

Let me know how it's going.

Rob

Dell Server Update Utility version 14

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Hello

Dwonloaded the latest version from Dell burnt the ISO and running suulauncher I receive error message 

SUU IS RUNNING FROM LOCAL DRIVE

 and that's all she wrote

some of the past ways to resolve this error on Google do not work

Thanks for any info on how to resolve

Can see information about the Dell Server but No Status Information Are Provided

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I have configured OpenManage using WS-MAN and i used my IDRAC's IP address to find the devices. It found my servers and i was able to see some information.I can see just an inventory and information relating to the server. However, its not showing me some information like status of Fan, memory,power consumption,e.t.c. I can see some alert information but thats all

I can access this information when i log into the server using OMSA or IDRAC. 

Can anyone help on how i can resolve this issue? I have lots of servers and going through each node on OMSA is not ideal.

Thanks 


Inventory Collector role

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If the Inventory collector is not installed - what parts of OME won't work?

New version of OME

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Is there an anticipated date when there will be an update to OME? Hopefully a full re-write of the program. I have built 3 VMs trying to get this program to work properly. I have followed all suggestion etc but I still get half of my servers showing as unknown, won't show in the System Update tabs, can't launch OMSA from the OME console, traps that are ignored keep showing...... Anyone have another program that they use that works like OME should??

OME Wants to Install MD1000 Firmware A.04 Over and Over Again

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We have a couple of MD1000 storage arrays.  OME sees these as having firmware version A.04.  It thinks the newest version is A04 (missing the period) and wants to install it.  This is causing OME to continually want to update the firmware and the associated systems are always labeled non-compliant.

Unable to resume system update, or retrieve progress.

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Hi,


From our OME 1.3 and to a CentOS 6.5 (in a M620), I was hit by the bug described in 2012 about the ssh key stored in a bad place or in a bad manner, and I was able to cope with it using the deploy trick.

Now the communication between OME and this server is OK, I can see in the /var/log/secure that ssh connection are OK.

I'm trying to apply a BIOS update, and though the package download is succesful, the apply part  seems stalled, saying :

"Unable to resume system update, or retrieve progress."

Next message is in french, sorry, I don't know how to translate it correctly :

"No update condition may be given when simultaneous attempt of software upgrade is run on the same server" or something.

I have absolutely no idea where to look at or how to debug.

Best regards.

Question about Unknown Status Alert.

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Hello, we have M620, OME 1.3.1 environment.

Question.

1) What mean this Alert?

2) how to prevent this Alert? I already applied polling speed changed slowly

3) Can we ignore this Alert?

OME Trying to Install 64-bit Broadcom NIC Drivers on 32-bit Systems

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We have many PowerEdge R300 servers running Windows Server 2008 Standard x86.  OME is listing them as noncompliant and indicates that the "Broadcom NetXtreme I and NetXtreme II Driver Family" NIC driver needs updating from version 17.6.0 to 18.2.2.  

If I ask OME to install the update, it sends over Network_Driver_GPJ8K_WN_18.2.2_17.8c.4.3.EXE.  This fails with the error "Exit code = 1633 (This installation package is not supported by this processor type. Contact your product vendor.)", but OME thinks it is successful and marks the task with a green check mark.

Of course, the systems still remain listed as noncompliant because nothing has changed.

When I go to the Dell web site and search for updates for one of the systems, I am offered Network_Driver_H7HMM_WN_18.2.2_17.8c.4.3.EXE.  When I run this manually on the system, it installs successfully.  When I refresh the inventory of the system, it now shows up as compliant.

Doing further research, I found the description for the DUP that OME wants to install on these systems:
"Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system."

It appears that OME wants to install the 64-bit version of the drivers on our 32-bit systems.

OME Initial Setup

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Dell,

I am currently in the process of setting up OME 1.3 on one of our environments and am loving it, so far.

I have a few questions as to one or two of the setup procedures.

1) Correct setup for a EMC CX4-120 (does it require fibre connectivity or just ethernet through the SP's)

2) Is it possible to write (via cmd/ps) to the OMSA Alert Log?

3) can OME pick up on Event Logs?

Any help would be awesome..

Thanks in advance.


Problems with showing warrenty

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HI!

I got OME 1.3 and i have importet al my server.


I have configured alerts and reposotory.

But when im tryning to use warrenty list, nothing comes up.

I go ti report and selct warrenty

I get in evenlog that

An exception occurred while executing the update entitlements command.
System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
   at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception

System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
   at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)

what is wrong. the server has internnett access and it has also every port open from idrac to ome

Windows Server 2012 R2 Inventory Not Working

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Is OME able to inventory a Windows Server 2012 R2 system? 

We have OMSA 7.4 installed on it and I went through the steps to install the SNMP service and tools. And we have the SNMP settings deployed via group policy.  So this new system is getting the exact same settings that are working on all the other systems.  However, OME lists the system as Unclassified.  Per the FAQ, I have tried restarting the DSM SA Data Manager Service service.

I did some testing with the Del Troubleshooting Tool. 

1. When I run the test for a system that is working, the test completes immediately and returns a list of items including the Server Administrator version.

2. When I run the run the test for the new system, the test completes immediately, but the returned list is empty.

3. If I try to the test on the new system purposefully with an incorrect community name, the test takes a while to run before returning the error The SNMP read request has failed for Get Community name.

So, there is a difference between what is happening here and a normal case of SNMP not being set up correctly.

Updating iDrac6 to v1.97 failed to download

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Hi, i got the following error while trying to update iDrac6 version 1.55 to 1.97:

"failed to download on target device"

Any suggestions?

Results:
Downloading Packages.
Calling InstallFromUri method to Download packages to the iDRAC
Downloading Package: ESM_Firmware_G6N28_WN32_1.97_A00.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_001408722694
The URI given to the iDRAC to download from: http://10.11.81.187:1278/install_packages/Packages/ESM_Firmware_G6N28_WN32_1.97_A00.EXE

Checking the Status on the following Job(s): JID_001408722694
Checking the Status on the following Job(s): JID_001408722694
The JOBID JID_001408722694 has failed with the following message:
Package verification failed.
MessageID: RED007

Download Error occured.
Package ESM_Firmware_G6N28_WN32_1.97_A00.EXE failed to download on target device. Update failed.
Software Update Task Failed.

 

 

Thank you

OME 1.3 - Console Session Timout

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Hello all,

we have OME 1.3 still months and I have a question. Is it possible to extend the console session timout because 6 hours is short? We put the session on monitoring 50' LCD and it's not  pratical to relaunch the session because it's not a normal desktop but a "userless moniotoring desktop".

Best Ragards.

How to update Dell M620 Blades with Dell Openmanage

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Hi All,

I got Dell Chassis with 16 M620 Blades. I have installed ESXi 5.1 on one blade & successfully Inventoried into Dell Open-manage. But when i am navigating to System Update Tab then i see there is no system. Attaching the screenshot for the same. I have enabled IDRAC. But don't know why its not coming into that. Can someone help me on this to see what's going wrong ?.

Thanks & Regards

Ankit

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